Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at customerservice@castlesports.com

Contact

Email us at customerservice@castlesports.com with any questions, thoughts, special requests, or funny anecdotes.

Purchasing & Fulfillment

Your set will be made-to-order once we receive it. That way, we can make sure you get exactly what you want, and your set won't collect dust! We always try to send your set as soon as possible; however, we sometimes experience a delay in shipping times from our 3rd party shippers. You are always welcome to reach out to us at customerservice@castlesports.com with any questions or concerns

We will always happily replace any pieces that may become damaged in transit. Please send us a picture of the damage to customerservice@castlesports.com, and we will send you a replacement free of charge. For more information about replacements and returns see https://castlesports.com/policies/refund-policy
 

Just let us know when you would need it by emailing customerservice@castlesquares.com and we will do everything we can to make it possible for you to have it in time.

Use:

Yes it will when properly used. We choose strong metal that is galvanized and powder coated, so you can count on your Castle Sports game to entertain any group of people. That said, this is not a playground and is not designed to be played on like monkey bars.

All Castle Sports games are built to last under normal use. All game sets are wind-resistant and sturdy. The aluminum is specially coated to be water resistant, you can even put it in a pool.

You sure can! Set it up at the gym, at the park, at the beach. Each set has specialized caps at the bottom of the poles which allow stability wherever you play.

Both the anodized and mill finished sets are structurally the same. The anodized set has a durable matte finish that is more resistant to scratching and wear over time.

Castlesquares comes height adjustable to 3 different heights. The heights are about 6', 7'4" (women's volleyball net height), and 7' 11" (men's volleyball net height).

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